COVID-19 | Important announcement international freight interruption imminent

Floveyor is constantly monitoring the status of the COVID-19 outbreak situation and the impact it may have on our customers.

Due to the rapidly escalating situation of COVID-19 and the effect on global airlines, there will be a substantial and detrimental knock-on effect to air cargo and the export of Floveyor’s equipment.

Over 80% of Floveyor’s export cargo is transported on commercial airlines. With the announcement of near-total cancellation of international commercial flights in an increasing number of countries, we are seeing considerable capacity shortages and significant increases to spot price rates.

As of 31 March 2020 we expect to see the situation drastically worsen with Qantas, Virgin, Air New Zealand, amongst many other airlines, all announcing total cancellation of their international routes.

Keeping your business moving

In this uncertain time, we urge all our customers and partners to consider your critical spares requirements and, where possible, hold additional spares in stock.

Floveyor is doing everything possible to expedite current Purchase Order’s in order to dispatch equipment and spares prior to the expected flight cancellations.

As of April 2020, we have been advised to allow extra transit times and prolonged delays while waiting for allocations on dedicated cargo planes. In addition, it is expected that air freight prices will drastically surge.

As of Wednesday 18 March, TNT & FedEx have not announced, nor are expecting any interruptions to their services. However, we do expect our TNT courier services will experience interruptions in time.

As a result of the above, we, therefore, advise the following:

  • All freight prices, routes, and estimates will be based on SPOT rates and will only be confirmed once goods are ready for dispatch
  • Any freight prices and quotes issued before 18 March 2020 are no longer valid
  • As of April 2020, we recommend Sea Freight as the preferable method of freight wherever possible
  • Please allow plenty of contingency in your planning.

Standard freight & logistics times

The following average transit times can be used when planning the most suitable freight options. As a note, these are estimates only. Custom clearances make take considerably longer in some regions where special import licenses are required. We recommend adding 1-2 weeks to your calculations to cater for possible delays or missed connections.

Although we are in constant communication with our suppliers and are monitoring local and international logistics and freight forwarders, the spread of the COVID-19 is unpredictable and global at this point. We manage risk on a regular basis and have even heightened our awareness as the outbreak is very fluid and continues to spread.

Supply of raw materials

We have no supply issues with our raw materials. Our factory in China is operating as normal and is providing priority services to us. This means we have regular incoming raw material sea shipments and do not foresee any interruptions to this in the future.

Our manufacturing facility maintains Emergency Contingency Plans that address all potential disruptions that may occur. We are constantly assessing our capabilities and capacities in order to meet customer demands.

Policies and best practice

Floveyor has instituted travel, meeting, delivery and shipment policies to best address concerns based on our current knowledge. These policies include company-wide workplace prevention initiatives, travel and meeting restrictions, and educational initiatives.

Our thoughts and prayers are with everyone during this difficult and unprecedented time.  Thank you for your understanding and be assured that we will do our best to update you on any developments.


Rhys Walker
Managing Director

Who to contact?

We will continue to keep you updated on any changes to the current situation. Should you have any concerns and/or queries, please feel free to contact one of our expert team members.